FAQS
Can I place an order over the phone?
Certainly. Our team would be happy to assist you with placing an order. You can reach us via WhatsApp at - +91 73038 71010 from 9:00 AM to 6:00 PM IST, Monday to Saturday.
Do I need to create an account to place an order?
No, creating an account is not mandatory. You are welcome to complete your purchase as a guest. However, creating an account will allow for a more convenient and faster shopping experience on your future visits to House of Kapittha.
DELIVERY QUERIES
What is your Shipping Policy?
For all detailed information regarding our shipping process and timelines, please refer to our dedicated Shipping Policy page.
Can I modify the shipping address after placing an order?
Once an order is placed, the shipping address cannot be altered. Please ensure you review and verify all details for accuracy before finalising your purchase.
Do you ship internationally?
Currently, we only ship within India, but we're working hard to bring our products to customers worldwide. We hope to offer international shipping very soon, so please check back for updates.
Is it possible to deliver to multiple addresses in a single order?
We do not offer delivery to multiple addresses in a single order. If you wish to ship to different locations, you will need to place separate orders for each address.
RETURN, EXCHANGE & SAREE QUERIES
What is your Refund, Return, and Exchange policy?
For detailed information, please refer to our comprehensive Refund, Return & Exchange policy page.
Do you offer blouse stitching or alteration services?
As our focus is on the authentic handloom saree, we do not currently offer blouse stitching or alteration services. Our sarees come with an accompanying unstitched blouse piece, the details of which are mentioned on the product page. This allows you the creative freedom to have it tailored to your personal style and fit.
Where can I find information on the saree’s size and details?
Our sarees are generally a standard length. For specific details such as the saree's length, width, and information about the included blouse piece fabric, please refer to the product description section on each individual product page.